As a “Data Controller” Intermedia Total Marketing Solutions Ltd [Intermedia] takes the protection of customer and user privacy seriously. Nobody likes having their personal data misused, and we respect that. So, we’ll always protect any personal information that you share with us, be transparent about how it will be used, and most importantly respect your right to privacy.
What information do we collect and how do we collect it?
As well as the basic personal information [like your name, email address and telephone number] you provide us with when you a fill in a form, we also gather information about how you use our website and interact with us on social media. We measure this interaction by using cookies and analytics software [like Google Analytics]. This information allows us to make updates and improvements based on your preferences so we can provide you with a better experience. Gathering this data also ensures notifications won’t unnecessarily reappear.
You can turn cookies off at any time, but please be aware, doing so could negatively affect your user experience [and may result in you receiving a higher number of onsite notifications].
You can also opt-out of the anonymous reporting that’s conducted through Google Analytics by using this tool: https://tools.google.com/dlpage/gaoptout/
Why we need this information:
We need information like your name and email address to be able to share any gated marketing resources you choose to download, and [if you agree] any other resources/ communications that we feel may benefit you and your business. We obtain and record other details [like your phone numbers and postal address] so we can contact you in the event of a delivery issue.
If you agree, we’ll also use this information to contact you for the purposes of market research and to explore whether you’ve an interest in our core business services.
Any data that we gather about the way you interact with the Intermedia website [such as which pages you access, when you access them and your location] will be used to help us improve your user experience and [along with your personal information] make relevant suggestions to you about our resources and content that you may find useful. To do this, we may contact you by phone, email, SMS message or by post [depending on your preferences].
Don’t worry – we won’t collect any personal data from you that isn’t necessary for conducting these activities.
Who will it be shared with?
Any information that we collect is processed securely by our own internal UK based team. Our IT infrastructure means that this information is stored on secure servers within the European Union and the USA. No third parties have access to your personal information [unless access is permitted by law].
How long do we keep this information for?
The data that we use for marketing purposes will be kept until you request that we remove it from our database.
You can request to be removed from our database at any time by contacting our team on 0161 826 1599, or at [email protected].
What are your rights?
If at any point you believe the information in our database that relates to you is incorrect you can request to see this information and either have it amended or deleted.
If you want to raise a complaint on how we’ve handled your personal data, you can contact our team and we’ll investigate the matter. Our team can be contacted on 0161 826 1599, or at [email protected].
If you’re not satisfied with our response, or believe we’re processing your personal data not in accordance with the law, you can contact the Information Commissioner’s Office [ICO] to lodge a complaint.
Direct marketing is an important aspect of any businesses’ development activities – including ours. Although it’s important, we understand that not everybody wants to be contacted by phone, email, SMS message and/ or by post. So, we give you the option to tell us how you want us to use your personal data for direct marketing purposes – if at all.
You can update your preferences at any time by contacting our team on 0161 826 1599, or at [email protected].
If you don’t want to be contacted via direct marketing, we’ll remove you from our mailing lists. But please be aware, this will mean that you’ll miss out on any marketing/ business development resources we’re planning to share with you in the future, and you’ll be unable to download guides, eBooks and other resources from our website until you update your preferences and restore our permission to send them to you.
If we don’t know, we’ll actively find out what your direct marketing preferences are:
Even though marketer’s value the information we share with them, we’ll never assume that you want to receive it [or be included in our mailing lists]. If we obtain your personal data and we don’t have a record of your preference regarding direct marketing, we’ll contact you to explore whether you’ve an interest in our resources and/ or services, and at the same time will ask you how you’d like to be contacted in the future. We’ll then update your preferences and remind you that you can update them at any time by getting in touch with us.
Want to know how you became part of our database?
We maintain a record of where the information stored in our database has come from. If you want to know where we obtained your personal information from, we’ll always tell you.
Data Controller information:
Intermedia Total Marketing Solutions Ltd. Registered business address: Intermedia Total Marketing Solutions Limited, C/O Johnston Howell & Co., Fairfield House, 104 Whitby Road, Ellesmere Port, Cheshire, CH65 0AB. Registered in England & Wales Number 04445447.
Telephone: 0161 826 1599
Email: [email protected]